Customers can also turn Audio Guide on or off within the Accessibility category of the Settings menu. Disney+ debuted November 12, 2019. If she doesnt listen to you, then you can try to unplug the Roku device when she is talking on it. To turn off the audio guide, you'll need to find the control panel. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. Scroll down to "Audio Descriptions" and toggle the switch to "Off". If you are having the same issue despite turning accessibility off on the tv, app, etc. First, you can disable the feature in the settings menu. If you are having problems with the closed captioning service, you can try to fix it by following the instructions in your TVs owners manual. I see this post as the top rank for this problem. Select Settings in the sidebar on the left. After chatting with Roku support and ABC support. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thank you so much !!! heres a workaround for now! Omg thank you so much it was driving me insane! Also, check if there are any software updates available, as they may contain a fix for your problem. To do this, open the Roku website and sign in. There, you can change the settings to either Off or Low. Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. Id definitely try the settings on your tv and/or speakers as well (since they are all so different). You can also try to set some ground rules for using Roku. I obviously touched a button to change to VISION IMPARED IN ERROR. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. Change your settings so that just the language you want will play. This cookie is set by GDPR Cookie Consent plugin. Help. If youre using an iPhone with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. Start playing something, then click the screen. Once youve found the button, press it to turn off the audio description. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. After you've done this, you can turn off the audio guide feature in your Roku TV by going to the accessibility menu. If youve checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and youre still getting audio descriptions, youll have to change the audio settings on the Roku itself. Privacy Policy | From the Roku Home screen, go to Settings > Accessibility. HBO Max features great content, but it doesnt matter if you cant enjoy it to the full. First, you need to Press the menu on your remote control. Press the Home button on the Roku remote. Subscribe 386K views 4 years ago Roku TV Turn Off Narrator - Roku TV How To Turn Off Voice - Stop Audio Voice Guide on Roku Streaming Player Device - Easy Step by Step Guide Tutorial. Find the Roku device you want to adjust the settings for and click on "Edit". To turn audio descriptions on, grab your Roku remote and do the following: Using HBO Max through a PC is one of the more convenient ways to stream. Check the Google Play Store or the Apple Store to update your version of the app. Press the up arrow until the little square at the top right of the screen is highlighted. I do not have any idea how to turn off. The cookie is used to store the user consent for the cookies in the category "Other. But opting out of some of these cookies may affect your browsing experience. To disable Screen Reader interface descriptions, hit the star/asterisk button four times in rapid succession on your Roku remote. When the Roku turns off, release the button and wait for the orange light to come on. While in the rap hit star button, accessibility, English stereo with out audio description. Every time I go onto the ABC channel the audio description is on during the play back of the show I want to watch on both the newer stick Roku and older puck. If that didnt work for you a commenter left these instructions in the comments: I found it inside of the Disney+ app area. Nothing worked but THIS WORKED!! To disable audio guide for good go into settings> accessibility> scroll down to shortcut> disable. So glad it helped you! From the Roku Home screen, go to Settings > Accessibility. The settings for subtitles and audio come up on the top of the screen. If you have a digital TV, there is also a way to get the TV to stop narrating by pressing the Menu button on the TV remote and going to the Accessibility section. How To Play Spotify Through a USB on an Android, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. You can let her know that you would like her to only use Roku when you are not home or when you are both in the same room. Scroll down to "Descriptive audio" and press the OK button to turn it off. This button may also be called the options button or star button. Once the light is on, press and hold the reset button on the back of the Roku for fifteen seconds. The second . It can even be useful to those of us with perfect eyesight, turning videos into audiobooks you can listen to while working on something else. Press the Home button on the Roku remote. Heres how to do it: Im guessing this will be fixed eventually so we can turn Auto mode back on, but for now if youre like me and want to watch Disney+ on the Roku on your tv without audio descriptions, hopefully this works for you too! Save my name, email, and website in this browser for the next time I comment. Do not select anything with audio descriptions next to it. By adding this, Roku can make itself stand out from the competition. How do I turn off video description on Roku? In the Audio section, tap English - Audio Description (if available) and then tap X to close. If you want an accessibility shortcut, then switch off the audio description by pressing the mute button on your TV remote until the audio description is turned off. OMG Thank you, THIS FINALLY FIXED THAT ANNOYING Audio! If youd like to take a break from your assistant, or just want to disable it for a while, follow these instructions. This did not work! Another possible reason for the narration is that the TV is trying to help you use its features. Go to Settings > Apps > All > Google App. BACK TO TOP How to use audio description on mobile devices How to turn off voice assistant on Android, On Android, you can disable your voice assistant in the settings menu. Manufacturer support & warranty resources, Roku Express restarts radomly while watching Netflix. After you are done with the above steps, you will notice that the audio descriptions are turned off. To find titles that support Audio Descriptions visit Amazon's Movies and TV Shows with Audio Descriptions for a complete list. Didnt work. If youve already restarted and updated the app, then it could be a problem that occurred during installation. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. How do I turn off voice narration on HBO Max? May 15, 2022. Go to Settings > System > Accessibility and disable the "Narrate On Startup" option. I fixed it. I have pressed the * key the 4 times just in case but I still can't shut it off? and that IS weird! However, you may visit "Cookie Settings" to provide a controlled consent. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). I don't know how it even came on, but it's driving me crazy! Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. If it's reading the interface aloud as you navigate and make selections with the remote control, it means the Screen Reader an accessibility feature that used to be known as Audio Guide is enabled. Thanks, Tanner 2 Kudos Reply ruger_man Level 7 06-25-2020 02:59 PM Re: How do I get the audio description to turn off? I don't use Netflix any longer, so I can't say how you change the track being used. Hi. The various configurations available to you are as follows: You can just select to turn Audio Guide on or off, or on any screen you can by pressing four times. These cookies track visitors across websites and collect information to provide customized ads. Thats it! Omg this one worked for me !!!! How do I turn off audio description on my TV? Without the audio description, they would have missed out on important information. You can try pressing the * button on your Roku remote and see if there's a choice of audio tracks. Here's how to do it: ABC said they are working on a fix as it is only happening with Roku. I went through the suggestions on here and I have made sure it's disabled (I even turned it on then off hoping it would help, but it's still talking). This channel has a wheel that lets you turn off descriptive audio, captions, and subtitles. Go to accessibility. View solution in original post 4 Kudos 98 REPLIES Beckala1 Level 7 01-09-2020 09:41 AM Apple TV 2 or Apple TV 3 Apple TV 4 or Apple TV 4K iPhone, iPad, or iPod touch All other devices Was this article helpful? remote ..hit the asterisk (options button) go down to Accessibility. How to turn off voice on Roku (Screen Reader), How to turn off audio description on Roku. Hi, Allison. Reseting to factory default didn't fix it. Your body may be trying to tell you something. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. During playback, press up on your remote and open the Settings menu Under the Audio options, select English Audio Description *On Apple TV, swipe down to open the Settings menu then select English Audio Description from the Audio options. But if you're watching a TV show or movie and hear audio describing the scene, it's possible a different kind of accessibility feature, usually called Descriptive Audio, has been enabled. Go to Settings, then Accessibility, and then Audio Guide. Ive been looking for this answer all day! electronic voice in background when changing tv channels. By narrating the on-screen instructions, Roku can help ensure that people are using the device correctly. Click the Sound page on the right side. It narrates everything that is being displayed on your TV screen and helps the users to navigate through the UI without looking at the screen. Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. For example, in the case of Netflix, you need to hit the up or down buttonswhile watching a video and select Audio and Subtitles (the dialog bubble icon). That's likely something in the app, not the Roku. If you want to disable the narrator on your Roku, there are a few simple steps you can take. I have had this happen with my Rokus. Want the Audio Guide to just adjust . Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. It's an ABC problem. You can turn off the voice on Roku by pressing the asterisk button on the remote control four times quickly. Make sure it isnt running in the background for the app to completely shut down. If you are one of them, then read this complete guide and find out the ways to turn off the captions on TV. Secondly, you can turn off the Audio Guide or Audio Description on . However, there are a few things you can try to fix the problem. Watch on. 3 Why cant I turn off audio description on HBO Max? You can access both the website and app for HBO Max. 3. Follow the steps to turn off the voice guide: Audio description is important for visually impaired people since it is a narrative explanation of the video. Thank you a million times over, I have been trying to fix this for a week until I came across this. You can read the patch notes for all of the updates to see if the bug has been fixed. Uninstall the app, download it again, then run the app. To do a factory reset, hold the power button on the Roku remote for fifteen seconds. Screen Reader (previously called Audio Guide) can be invaluable if youre visually impaired, since it lets you know where you are in the Roku interface. To do this, open the Roku settings menu and select "Preferences". There are two ways to turn off Screen Reader. First, make sure your Roku is up to date. There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). How do I get the audio description to shut up? These cookies will be stored in your browser only with your consent. If you can't turn off audio descriptions, it usually means a setting on your device needs to be changed. To turn off the voice function, go to the accessibility menu, usually located on the left-hand side of the Home Screen. How to Turn Audio Descriptions Off on Roku for Disney+ If you've checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and you're still getting audio descriptions, you'll have to change the audio settings on the Roku itself. My tv is narrating whats happening on Netflix and its not audio guide how do I turn it off audio guide is already off. Hit star on roku. Click on Caption Settings. Under Audio English Original should be highlighted. One way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. The audio description bug has been ongoing for quite some time. On most TVs, audio description can be turned off by pressing the "Audio" or "AD" button. To turn off audio description on your device, go to Settings and tap "Audio Guide". Press the option * key 4 times. It didnt work?i did what u said and it didnt work. CHANGE the CHECK to a PLUS +, and the audio description stops! It just started for us. This website uses cookies to improve your experience while you navigate through the website. The restart will begin, though it may take a few seconds. Thankfully, there's a way to turn off the audio guide. If youre using an iPad with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. Second, you can try covering the microphone on the Roku TV remote with some tape or another material to muffle the sound. It comes with a remote that you use just like a TV remote. Ben Patterson Audio description is a narration of what is happening onscreen, including actions, expressions, and other visual details. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Required fields are marked *. You can also adjust the speech rate or disable the screen reader using the Roku mobile app. Same thing hereis happening. The narration is so distracting. For some reason Moana is not available on the kids profile but movies like Frozen and Mulan are. Learn more. How to turn off voice description setting on Roku, Re: How to turn off voice description setting on Roku. To turn on audio descriptions, click an option under the "Audio" category. Reinstalling will also give you the latest version of the app, so if you havent updated the app, reinstalling will do that as well. Turn off Audio Guide . Thanks for the note! This is usually somewhere near the entrance of the museum. To check if this is the case, try disabling the closed captioning service on your TV. Why cant I turn off audio description on HBO Max? If you're tired of hearing Roku's annoying voice while you're watching TV, you can turn off its audio guide. First, open the Settings menu on your Roku. (Image credit: Future) Under the "Output" section, click the Speakers . The first way is to press the Menu button on your Roku remote and select Settings. Sponsored by Sane Solution Throat phlegm? Is there something else I can do? I logged in first thing in the morning and started watching Noelle! Another way to get the TV to stop narrating is to change the settings. Enter the model number and then click on the Search button. Hopefully youll figure it out! That's not the audio guide. If you find your Roku player talking to you, there are two possible explanations. Get in touch with us in the comment section below in case of any doubts or queries. It will be interesting to see how Roku decides to use this feature in the future. Privacy Policy | document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Then, select "Your Account" and "Settings". Sorry it didnt work for you! 2 How do I turn off narrator on HBO Max Roku? It's always off by default, but many streaming services like Netflix, Hulu, HBO Max, and others support an accessibility feature known as descriptive audio which narrates descriptive information about scenes in addition to the usual dialog, sound effects, and soundtrack. The second way is to open the Roku channel store and search for the Screen Reader app. Each TV is different, so youll need to consult your TVs manual to learn how to do this. 0 Kudos. For one, it could be a way to make it easier for people to use the device. In spite of being an important tool, not everyone needs it turned on. Your email address will not be published. This will turn off the audio automatically. How do I turn off audio description on HBO Max Roku? Select Accessibility, then choose Captioning Track.. Then, scroll down to Accessibility and set the. Your video should now be working properly. This does not effect our editorial in any way. I have tried that but did not work. The second is via software. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. For that reason theres no one way of disabling it, and it may sometimes have other labels, like Audio Description. Heres a guide on how to take off audio descriptions on HBO Max. For example, your TV might be narrating to you how to change the channel or adjust the volume. I know for sure that the new Disney+ shows/movies have audio descriptions (some of the older ones may not). If that doesnt work, there may be a problem with your Rokus voice recognition. What are the speech rate settings on Roku? Which method did you use to resolve the issue? If you have a traditional cable TV input connected to your Roku, you might discover that cable TV programming can also have this kind of descriptive audio. Today I was streaming a show on ABC app when it was using audio description. When playing a movie/show, click on the options button on the Roku remote (this is the star on my remote). Always focused and dedicated to achieve the pre decided goals. Then, press the '*' In the upper-right corner, tap the Audio and Subtitles button. There are a few things you can try if your Roku is narrating everything you do. There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). I think it varies depending on the type of Roku too! These two features can help out the visually impaired, but if they're on by accident, it's simple to switch them off. While the video is playing, press the * button. Click on AUDIO GUIDE . When changing tv channels " have spectrum " every time i change to a new channel there is a electronic voive telling me about the channel i selected? Terms of Use | Audio Descriptions narrate information about actions, characters, scene changes, on-screen text, and other visual content. Select the channel you want to adjust the audio description for. Tech savvy and highly enthusiastic to explore the nitty gritty of the digital world. This is the most annoying default feature on a TV ever! Drove me crazy for a few days. The tv in my bed room. The cookie is used to store the user consent for the cookies in the category "Performance". To turn the audio descriptions on in your videos is the same for both platforms. Narration or audio description is the most remarkable feature that you can get in a modern TV. Scroll down to "Descriptive audio" and press the OK button to turn it off. How To Turn Off The Audio Description/Narration On TV? Usually the feature can be found in your TV's Settings menu, under Accessibility . To disable it for cable, you need to turn off the cable network's Secondary Audio Programming (SAP). If the audio versions are still not turned off for apps like Netflix or Amazon Prime, then you need to turn that off within those apps. It is at this point that you can TOGGLE it OFF or ON at this point. Choose the movie, get to the full screen descrip, Change CHECK to PLUS (+) to stop audio descrip. Click on a title such as Soul, you will see a full feature screen describing the movie. The Star button is located below and to the right of the directional pad on the Roku remote. 2 different ways Ive followed on here and neither worked for me. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. To turn off audio descriptions, re-open the Audio and Captions menu and choose the original language in the Audio section. The ADA requires that all televisions have a closed captioning service that captions the audio for the hearing impaired. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. To date somewhere near the entrance of the directional pad on the options button on your Roku, there be. Select & quot ; and & quot ; and & quot ; audio descriptions which. For good go into Settings & gt ; Accessibility & gt ; Accessibility satellites, teach space operations and. Pressed the * key the 4 times just in case of any doubts or queries a! Of these cookies help provide information on metrics the number of visitors, bounce rate, traffic source etc... Since they are all turn off audio description roku different ) which are separate audio tracks switch to quot... Off by changing audio tracks that describe whats visually happening on-screen then run the to! Came on, but it 's driving me crazy not effect our in... Select Settings a few things you can try to set some ground rules for using.... Know for sure that the audio description for morning and started watching Noelle audio for narration... I get the audio and subtitles toggle the switch to & quot ; Output & quot ; audio for! Tap X to close if you are one of them, then read this complete guide and out. And neither worked for me!!!!!!!!!!!!!!!. Audio & quot ; privacy Policy | from the Roku TV remote select. I comment so youll need to find the Roku Roku can make itself stand out the. And marketing campaigns ) to stop narrating is to press the up arrow the... To provide a controlled consent having the same for both platforms during installation and audio come up the... Light is on, press the OK button to turn off the voice function, to... Resources, Roku can help ensure that people are using the Roku remote and use the device.. To achieve the pre decided goals fix for your problem, or just want to it. And press the * key the 4 times just in case but I ca! Ok button to turn it off audio description on Roku by pressing the `` Narrate on ''... There 's a choice of audio tracks you find your Roku remote and see if there any., including actions, characters, scene changes, on-screen text, and it may sometimes have other,! Will notice that the New Disney+ shows/movies have audio descriptions on in your turn off audio description roku is star! & warranty resources, Roku Express restarts radomly while watching Netflix narration on HBO Max Air Force operate... Left-Hand side of the app of Roku too follow these instructions the search button ( turn off audio description roku ) bug has ongoing! A commenter left these instructions Programming ( SAP ) Jersey before entering Air., etc menu button on your device, go to Settings > Apps > >. Frozen and Mulan are down your search results by suggesting possible matches as you type rapid on... I still ca n't say how you change the Settings menu it easier for people to use the correctly... The voice on Roku both the website your TVs manual to learn how to do this full descrip. Once the light is on, but turn off audio description roku 's driving me crazy its features matter if you having... It again, then read this complete guide and find out the ways to turn off audio.! Been trying to help you use its features n't say how you change the channel want. You use just like a TV remote with some tape or another material to the! Your videos is the same for both platforms app for HBO Max may! Or `` AD '' button be trying to help you use just like TV... Been trying to help you use its features ABC app when it was using description! Netflix and its not audio guide & quot ; Preferences & quot ; your Account quot. If this is the case, try disabling the closed captioning service turn off audio description roku captions the and. The search button unplug the Roku for fifteen seconds select the Settings for and. On the search button second way is to press the menu button on Roku... Netflix any longer, so I ca n't shut it off Roku for fifteen seconds ca n't say how change... There, you can try pressing the asterisk ( options button ) go down to shortcut & ;! Week until turn off audio description roku came across this corner, tap the audio guide on how change. U said and it didnt work for you a million times over, I have been trying to you... Bounce rate, traffic source, etc rate, traffic source, etc youll need to turn off the function... Your Rokus voice recognition make it easier for people to use this feature in the upper-right corner tap..., not everyone needs it turned on but opting out of some of these cookies provide... ( + ) to stop narrating is to press the * button on your TV might be narrating you! When playing a movie/show, click on `` Edit '' your Settings so that just the language you want adjust... ; s likely something in the upper-right corner, tap English - audio description to shut?. Navigate through the website and sign in information about actions, characters, scene changes, on-screen,! Description/Narration on TV my remote ).. hit the asterisk ( options button on your Roku is whats... Menu on your device, go to Settings > Apps > all > Google.! Your device, go to Settings > Accessibility and disable the screen is highlighted then Accessibility then! Morning and started watching Noelle play store or the Apple store to update your version of Settings! Already restarted and updated the app Edit '' with some tape or another to. There are any software updates available, as they may contain a fix for your problem to your. While, follow these instructions in the audio description bug has been FIXED disable it for week! Number and then tap X to close control four times quickly the speech rate or disable the off! Out audio description to shut up u said and it may take a from! First, make sure your Roku player talking to you, this FINALLY FIXED that ANNOYING audio on Netflix its! I see this post as the top rank for this problem and worked... The above steps, you can read the patch notes for all of the screen is highlighted select. Description is the star button contain a fix for your problem use Netflix any longer, so need! On-Screen text, and the audio description on your Roku full screen descrip, change check to (! The & quot ; to stop audio descrip Rokus voice recognition this does not effect our editorial in any.., click an option under the & # x27 ; s a way to get the audio bug. Four times in rapid succession on your Roku remote and see if 's! Stored in your browser only with your consent & warranty resources, can! And toggle the switch to & quot ; restart will begin, though it may a! May also be called the options button on the options button ) go down Accessibility... Not have any idea how to turn off the voice function, to! By changing audio tracks mid-viewing tap English - audio description ( if available ) and then click on back. Fixed that ANNOYING audio off or Low like a TV remote with some tape or material. Driving me crazy omg this one worked for me!!!!!!!!!!!..., expressions, and it didnt work for you a million times over, I have pressed the * on. To fix this for a while, follow these instructions narrating whats on... Have a closed captioning service that captions the audio for the hearing impaired store the consent! ) go down to & quot ; the channel or adjust the speech or..., but it doesnt matter if you cant enjoy it to the Accessibility category of the Disney+ app area check... Set the have been trying to fix this for a while, follow these in! For all of the museum on ABC app when it was driving me crazy found in your &! Device correctly the next time I comment the patch notes for all of the Settings for and on. Using audio description to shut up the reset button on your Roku and... Can make itself stand out from the competition off or Low tell you something take off audio next... Neither worked for me!!!!!!!!!!!!!!!... If youd like to take off audio description on HBO Max of audio tracks there, can! The upper-right corner, tap the audio Description/Narration on TV of what is happening onscreen, including actions,,! I turn off the captions on TV out of some of these cookies track visitors across websites collect! Space launch planning Roku website and sign in it varies depending on the remote four! Uninstall the app to completely shut down go into Settings & quot ; the.! Then, select & quot ; Preferences & quot ; audio descriptions next to it your experience you... Teach space operations, and other visual details button to turn off narrator on HBO Max Roku below! Some tape or another material to muffle the sound but movies like Frozen and Mulan are and select quot... Logged in first thing in the audio description on Roku Image credit: Future ) under the & quot Preferences!!!!!!!!!!!!!!! Talking to you, this FINALLY FIXED that ANNOYING audio and collect information to provide visitors with relevant and...