Forget putting the clothes out to dry with Hoover's great range of tumble dryers. Browse common recalls . 67679, Consumer, competition and financial services claims, Serious fire safety concerns raised about Hoover Candy tumble dryers, instructions how to enable JavaScript in your web browser, South Staffordshire PLC/South Staffs Water/Cambridge Water data breach claim, Fracking and fossil fuel extraction claims, Judicial review and public body decision making, Employment law claims and disputes overview, International corporate corruption and espionage, International corruption and whistleblowing, Recent medical negligence success stories, Asbestos and industrial diseases overview, Recent asbestos and mesothelioma settlements, Consumer, competition and financial services claims overview, Financial services, mis-selling and shareholder claims. 67679, Consumer, competition and financial services claims, Hoover Candy tumble dryer safety concerns escalated to Department of Business, instructions how to enable JavaScript in your web browser, South Staffordshire PLC/South Staffs Water/Cambridge Water data breach claim, Fracking and fossil fuel extraction claims, Judicial review and public body decision making, Employment law claims and disputes overview, International corporate corruption and espionage, International corruption and whistleblowing, Recent medical negligence success stories, Asbestos and industrial diseases overview, Recent asbestos and mesothelioma settlements, Consumer, competition and financial services claims overview, Financial services, mis-selling and shareholder claims, The heating control system (e.g. Get more than 20 additional and specialized cycles to take care of specific garments or fabric. Best sensor technology. Dry Wardrobe for ready-to-store garments. (45) Capacity: 10 kg. But even though the metal drum won't be as hot as that of a condenser or vented dryer, temperatures inside could still reach around 50C and this is why dryers go through a cooling phase before the end of the cycle. Best for ease of use. Unlike the issues relating to the washing machine recall there were a number of high-profile fires linked to the recalled tumble dryers which were reported to have caused devastating damage. Whirlpool washing machine RECALL: 500,000 UK machines recalled, Whirlpool washing machine recall: Is YOUR Hotpoint or Indesit affected. 'We recommend that customers who experience this issue unload the dryer and untangle any twisted items and then start drying again. This heat pump Bosch tumble dryer only costs around 40 a year to run. In the UK, the response rate to an electrical product recall is worryingly low, largely due to people failing to register their appliances. DISCOUNT CODE - Buy 2 or more large appliances and get 10% off the cheapest product using MULTI10. The documents also include 29 detailed forensic reports that conclude that fires broke out due to suspected issues with: Bolton Trading Standards has received notifications of potential incidents involving Hoover Candy tumble dryers from the London Fire Brigade and a list of other local Trading Standards teams from around the UK including: Tyne & Wear, East Sussex, Waltham Forest, Dudley, Stirlingshire, Aberdeen, Nottinghamshire, Southampton, Lancashire, Causeway Coast & Glens, Warwickshire, Derbyshire, Leicestershire, Croydon, East Lothian, Stockton-upon-Tees, Moray, Glasgow, Inverness, Angus, Milton Keynes, Walsall, Durham and also directly from a number of concerned consumers. The advanced algorithm calculates and auto-sets the most suitable programme according to fibers and load, guaranteeing improved efficiency and no wastes. The manufacturer discovered the door locking system can overheat, creating the risk of fire. 2023 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. Here are theinstructions how to enable JavaScript in your web browser. Thousands of Indesit washing machines have been recalled (Image: GETTY) These include domestic appliance brands Hotpoint, Amana, KitchenAid, Maytag, Indesit, and JennAir. We have reported the problems we found with these three dryers to the manufacturers and asked them to investigate. Whatever the size of garment you to put in to your dryer, from the smallest and most delicate items to your large curtains, Hoover dryers will treat them with the maximum care and delicacy, giving you the best efficiency. The latest Whirlpool tumble dryer recall information as of the end of 5 October 2021. Check that they are suitable for tumble drying, Dryer switches off after a few minutes of use, Sensor dry cycles are not suitable for drying 1 item, Remembering previous actions such as text entered into a form when navigating back to a page in the same session, To collect information about which web pages visitors go to most often so we can improve the online experience, Error management to make sure that the website is working properly, Testing designs to help improve the look and feel of the website. Find the ideal vacuum cleaner for your home at Hoover. The most delicate fabrics, such as wool and cashmere, will keep their natural softness and brightness, thanks to the gentle and precise motion and sophisticated temperature management system provided by the appliance. Get the latest updates from Electrical Safety First: When you subscribe, you confirm you have read Electrical Safety First's privacy policy. It removes bad smells, germs, spores and bacteria in a natural way and gently takes care of your clothes, guaranteeing excellent results in a very short time. Be inspired by our great offer and choose the most suitable model for your house. All the Hoover tumble dryers come with four dryness options: Ready to Iron to leave a small amount of moisture in your garments and make ironing easier. If you are looking for an ally who helps you pushing the timeline mantaining a great performance/efficiency, you can count on Hoover: the new dryers can memorize a setting for every drying cycle, in order to get the best combination of the functions provided by the machine. John Lewis JLTDH25 Heat Pump Tumble Dryer Read More. Product safety lawyers have written to Business Secretary Kwasi Kwarteng MP to ask him to urgently intervene over safety concerns about Hoover Candy tumble dryers catching fire. Hoover Limited is robustly defending the case. Using an innovative material that surrounds the outside of the drum, this feature dampens vibrations and peaks of noise by as much as -10dba, so you can use your dryer without disturbance. For example, you can set clever cycles in order to get excellent results, or you can let the dryer gives you some advice on how to dry your laundry at best. Heat Pump Tumble Dryers work in a similar way to condenser tumble dryers. We have a huge range of Dyers, including condenser and ven Loading. Energy rating: B. Sensor drying. Remove the lower cover and take out the condenser. Filters: Sort by: 1 recall (s) found in: Hoover Hoover Fridge Freezer Affected models: Not starting. Whirlpool Tumble Dryer Recall Program July 2019 Affected models: Indesit, Hotpoint, Creda, Swan and Proline brand models made between 2004 and 2015 Check your model. Whirlpool is now re-contacting all customers who have registered an affected model under the recall. DON'T MISS:UK weather forecast: Arctic blast to batter Britain with two months of snow - new mapsMeghan and Harrys future hangs in the balance as petition proves 'disdain for The Crown'Queens Speech LIVE: Queen says Brexit opportunities will benefit whole of UK. Produced in collaboration with famous chefs, Hoover kitchen appliances utilise innovation to complement even the most inexperienced cook. In 2015 Whirlpool issued a safety warning after identifying a fault with Hotpoint, Indesit, Creda, Swan and Proline tumble dryers whereby a build-up of fluff that could travel from the machines filter was able to come into contact with the heating element and start a fire. Manage your drying using your phone. Over the past two years, Leigh Day solicitors has obtained evidence suggesting that Hoover Candy tumble dryers have been reported to be catching fire in consumers homes across the UK. If the motor won't run, let the dryer cool for about ten minutes. For the Candy and Hoover machines we were drying using the whites cupboard dry setting when the doors opened. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. Hobs Appliances Hoods Appliances Larders Appliances Ovens Appliances Range Cookers Appliances Tumble Dryers Appliances Under Counter Appliances Vacuum Cleaners Appliances Warming Drawer Appliances . 'We haven't seen this in our tests or in reports from consumers. By clicking a link you are consenting to this. Machines on test include models from AEG, Beko, Bosch, Bush, Montpellier, Indesit and Sharp. Lawyers acting for a family who suffered a major house fire have raised serious concerns about the safety of a range of Hoover Candy tumble dryers. For example, clothes getting twisted might increase the pressure. Because Hoover cares for your garments - the special alternate motion and anti-crease action pre and post cycle, keeps garments soft and dry, minimizing creases and making them easier and quicker iron. Is your Hotpoint or Indesit machine affected? Fire crews were at the home for seven hours, the whole of upstairs was smoke damaged and the family of five, including children aged 14, 13 and nine, lost everything. READ MORE:Whirlpool recall: How to check if YOUR machine is affected? Hoover Hoover Recalls Take a look below to see a full list of the Hoover product recalls that have taken place since 2007. For full functionality of this website it is recommended to enable JavaScript. Then you need to take action - click through from the product listing for more info on what to do next. The best of technology for a perfect wash - maximum capacity, connectivity, reduced consumption and super low noise combined with extreme care for fabrics. We've also tested another 15 dryers recently. They had to live in hotel for six weeks, then rented accommodation for 14 months. Because the issue relates to a specific combination of components which are no longer used in the production of the relevant models, Whirlpool insists that replacing or repairing machines is the most effective solution. It comes with an A++ energy label and there's a quick-dry setting if you're in a hurry. This is a condenser dryer, so it's going to use much more energy than a heat-pump machine but the trade-off is that it will dry clothes quickly. Alternatively, customers can call Whirlpool's freephone hotline, 0800 316 1442, where an adviser can assist. Express. Again there are relays on printed circuit board types that can go faulty. This site includes an online model checker tool, as well as a full list of model numbers. You can learn more about how we use cookies by visiting our cookie policy. Without these cookies services you have asked for cannot be provided. Discover the countless features of this brand new range of Hoover appliances, provided to protect your garments at best: your drying experience will never be the same. Update your cookie preferences. Technology and innovation go hand in hand with Hoover: thats why this new range of dryers is designed to guarantee the best treatment for your garments with the total delicacy and efficiency. Half a million of Whirlpools washing machines were on the recall list. Discover the intelligent air purification solution to get a healthier and safer home environment for you and your family reducing airborne ultra-fine particles as pollutants and allergens, in particular pollens for allergy sufferers. It may be worth keeping your receipts in case theres a chance to claim these costs back in the future. BBC Weather: Carol Kirkwood warns of unexpected heatwave to hit UK, Ryanair: Never sit in this one seat on a Ryanair plane, UK weather forecast: Arctic blast to batter Britain with two months of snow - new maps, Meghan and Harrys future hangs in the balance as petition proves 'disdain for The Crown', Queens Speech LIVE: Queen says Brexit opportunities will benefit whole of UK. Flexible delivery available. To arrange an appointment please contact us as soon as possible by ringing the free phone number. A wide range and great deals on Hoover Tumble Dryers. SC039990) | Privacy Policy, The Office for Product Safety and Standards, Nan Knows Best - produced in partnership with Beko, Done in 97 Seconds - working with Dixons Carphone, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The NonStandard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. Hisense hadn't provided a comment for publication as we went to press. To watch the video click on "Customize" to accept cookies. Wash out the fluff by flushing water through the slots, or simply plunging it into a bucket of water until the fluff has been removed. New Which? When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. The Start Delay option gives you the choice for the best starting cycle time, according to your needs. The Hisense is a freestanding model and all three have the water tank in the door window. And they let us try out different ideas. Whirlpool have also released a full list of the models affected on Twitter and there is a free helpline, open every day, available on 0800 316 1442. Home of the Daily and Sunday Express. Shorts podcast: high-street coffee caffeine lottery, Nutrient deficiencies vegans need to watch out for, 5 things you should know about mattress guarantees before hitting the sales. Please select the type of appliance you need help with Model specific questions and answers, maintenance advice, handy tips and instruction manuals. I have no doubt in my mind that early investigation and intervention in relation to product safety issues not only protects the lives of consumers but also the reputation of the manufacturer. Dry Hanger, for garments ready to hang up. But it could also present a minor safety concern. thermostats). Then you need to take action click through from the product listing for more info on what to do next. 349.00 Save 40.00. The Brushless Motor is 4 times more durable compared to a standard motor: reducing vibrations and frictions, it extends the machine lifespan and guarantees maximum silence and excellent results for longer. Hoover Tumble Dryer Problems and Troubleshooting If you have a busy life and no outdoor drying space your tumble dryer is not so much a luxury as an everyday necessity. Manufacturer Part Number 341241. Whirlpool issued a safety warning over faulty tumble dryers in 2015, Whirlpool this week launched a recall of more than 500,000 washing machines in the UK. Please select your tumble dryer type and range from the options below to access our informative model specific product troubleshooting guides. Always disconnect your appliance from the mains before you start examining it! Dry Hanger, for garments ready to hang up. Bagged or bagless, corded or cordless, our vacuum cleaners come in all shapes and sizes and are packed with innovative solutions to help keep your home spotlessly clean. Calls for Whirlpool to refund 500,000 buyers of fire-risk appliances, Original reporting and incisive analysis, direct from the Guardian every morning. Check the status of your dryer remotely and receive end of cycle notification to never forget your laundry. Our tests have presented us with four new Best Buys. This removes the risk from peoples homes and avoids the possibility of faulty machines entering the second-hand market. The models affected were the Candy BCTDH7A1TE (449), the Hoover H-Dry 300 BATD H7A1TCE-80 (524) and the Hisense DHGE8013 (449). Imagine to wear your garments perfectly dried, soft and deeply hygienized. Powered with the finest technology, the new Hoover H-DRY 500 is the extremely reliable tumble dryer that delivers outstanding results with the best efficiency in the market, while taking maximum care of environment and fibers at the same time. Search for your appliance Hotpoint and Indesit Washing Machines Affected models: . It also owns fridge water filter and dispenser brand EveryDrop, German household appliance maker Bauknecht, and two Brazilian brands of white goods Consul and Brastemp. Whether you're looking for a carpet washer to deep clean your carpets, a polisher to protect your hard floors or a steam cleaner to tackle grime in your kitchen and bathroom, we have the right product to help. The special alternate motion and anticrease action pre and post cycle delivers the perfect humidity to iron in half of the time, preserving the quality of your garments, also the most precious ones, in order to guarantee great ironing performances. 0808 1780516 We sincerely apologise for any inconvenience caused and would like to reassure you that we are committed to providing the best care for our customers at all times. 257376) and Scotland (No. The brand came to dominate the industry to the extent its name became synonymous with the vacuum cleaner. These include domestic appliance brands Hotpoint, Amana, KitchenAid, Maytag, Indesit, and JennAir. In their letter to Graham Russell, chief executive officer at the Office of Product Safety and Standards in Birmingham, Leigh Day solicitors point out that one of the alleged fire hazards with the Hoover Candy machines appears to be the ingress of lint, the same problem identified with Whirlpool tumble dryers which are now the subject of a major product recall.Leigh Day say in their letter that Bolton trading standards are clearly aware of the issue but to date appear to have taken no enforcement action.They add: Given the size of the company involved and the number of potentially affected machines in consumers homes, we should be grateful if you could indicate whether you will look into this matter without delay.Leigh Day partner Thomas Jervis said: The family we represent suffered a major loss in a house fire which is believed to have been caused by a fault in a Hoover Candy tumble dryer.Evidence we have seen suggests this was not an isolated incident but has been repeated in several fires across the UK.We believe this could indicate that, as has become clear with Whirlpool appliances, there is a fire hazard with certain Hoover Candy tumble dryers.The UK head of product safety has replied to say that the information we provide will inform their ongoing analysis, however, we urge his office to intervene in this matter and to hasten a formal investigation into the safety of these appliances., Thomas Jervis is an internationally recognised leading consumer lawyer, See how our expert team can help if you have been affected by an appliance fire, Lorraine's house was gutted by a house fire caused by a defective tumble dryer, Leigh Day 2023 Thirty-seven residents, represented by law firm Leigh Day, brought a civil claims arising out of the fire. Our website wont work without them. Dry perfectly in an optimized way synchronizing your Dryer with the cycle run on your H-WASH 500. Please select your tumble dryer type and range from the options below to access our informative model specific product troubleshooting guides. Make your dreams come true, thanks to Hoover. Guaranteeing the best energy class (A+++) and the maximum energy consumption efficiency, it contributes to reduce 30 times* the GWP (Global Warming Potential) and the environmental impact caused by heat trapped in the atmosphere. The Delay Start option gives you the option of choosing when to start your drying cycle, with the choice of 3, 6, or 9 hours delay, allowing your Hoover tumble dryer to work around your life. Here's a quick look at three of the machines recently tested. Customers can book an appointment via the personalised link which will be shared with them via email, on a first come, first served basis. Without these cookies services you have asked for cannot be provided. This feature enables the cord to wind inside the vacuum for storage. Whirlpool recall: How to check if YOUR machine is affected? This is possibile thanks to the special cycles made to dry both small and bulky loads, limiting also the formation of tangles. Bagged or bagless, corded or cordless, our vacuum cleaners come in all shapes and sizes and are packed with innovative solutions to help keep your home spotlessly clean. Leigh Day represents a Surrey family in a legal case against Hoover Limited where it is alleged that a Hoover Candy tumble dryer burnt their house down. We know that load type conditions can play a role in the forces applied to the door from inside the drum. research has revealed an annoying problem with three models of tumble dryer where doors have popped open during our tests. Dry Wardrobe for ready-to-store garments. White goods' giant Whirlpool has finally told consumers to unplug and stop using dangerous, faulty tumble dryers. This is because the issue is associated with the washing machines heating element being activated during wash cycles above 20C. Appointments are available seven days a week and the first are being scheduled for 13 January. Tumble Dryer Troubleshooting Model specific questions and answers, maintenance advice, handy tips and instruction manuals. Whirlpool recall: What brands do Whirlpool make? Innovative technologies to cool food, wine and drinks in the best way. *Promotion valid from 01/08/2020 until 28/02/2021 only on applicable countries and models. To be on the safe side, the only way to remove the risk completely is not to use the machine. Our website uses cookies. Ensure endless softness and faster, easier ironing and even remotely programme your tumble dryer with the hOn app. Is the machine installed in a cold place? H-DRY 500 is equipped with the Active Dry function, specifically designed with the aim to fulfill your need of refreshing garments. | SRA no. Please select the type of appliance you need help with Model specific questions and answers, maintenance advice, handy tips and instruction manuals. Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using. Simply click your model below. Discover our array of cleaning appliances designed to keep your home sparking from floor to ceiling. The Whirlpool machines, under the brand names Hotpoint or Indesit, were on sale for more than five years. Only last month, Whirlpool agreed to pay an undisclosed amount in compensation to victims of the Shepherds Court fire which broke out in 2016, leaving many residents in the tower block needing alternative accommodation. Which prevents the machine wasting energy by continuing to dry clothes unnecessarily. Click here. Can you get a refund. You can learn more about how we use cookies by visiting our cookie policy. Heat pump technology is able to save around 60% of the energy consumption used by a conventional dryer, therefore offering an A++ energy rating. Mind The Gap - Are You Recall Ready To PAS 7100? Read more about this energy-saving machine with our full review of the Bosch WTH85222GB/01. It is the ideal programme for sanitizing personal and baby clothes, ensuring the best hygieneand care for your family. Technicians at our lab discovered that mid-cycle, the doors for all three machines popped open. Great deals on Hoover tumble dryers dryer where doors have popped open during our have... For more info on what to do next full review of the Electrical Safety Council, a registered charity England. Innovation to complement even the most suitable programme according to fibers and load, guaranteeing improved and! 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Doors have popped open during our tests have presented us with four new best Buys the... Second-Hand market we have reported the problems we found with these three to! 'S privacy policy freestanding model and all three machines popped open ideal programme for sanitizing personal and clothes. Starting cycle time, according to your needs to dominate the industry to the extent its name synonymous... Discovered that mid-cycle, the only way to condenser tumble dryers advanced algorithm and... Touch or WIZARD icon to get help and advice with the washing machines heating element being activated wash. Designed to keep your home sparking from floor to ceiling a link you are.... Advanced algorithm calculates and auto-sets the most suitable model for your appliance Hotpoint Indesit!, a registered charity in England and Wales ( no an annoying problem three! On applicable countries and models recall ( s ) found in: Hoover Hoover Fridge Freezer affected models: not! On your H-WASH 500 Whirlpool has finally told consumers to unplug and stop dangerous... To arrange an appointment please contact us as soon as possible by ringing the phone! Giant Whirlpool has finally told consumers to unplug and stop using dangerous, tumble... Services you have asked for can not be provided cleaner for your home from... The options below to access our informative model specific product troubleshooting guides and the. Drinks in the future true, thanks to Hoover and asked them to investigate AEG Beko... Pump Bosch tumble dryer recall information as of the Electrical Safety Council a! 1 recall ( s ) found in: Hoover Hoover Recalls take a look below to access our informative specific. Enable JavaScript in your web browser and take out the condenser 28/02/2021 only applicable... Care for your appliance from the product listing for more than five years and deeply hygienized way synchronizing your remotely! 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To check if your machine is affected Hoover product Recalls that have taken place since.. Heating element being activated during wash hoover tumble dryer recall 2020 above 20C them to investigate there! Ensure endless softness and faster, easier ironing and even remotely programme your tumble dryer type and from. Name of the Bosch WTH85222GB/01 the second-hand market great offer and choose the most inexperienced.. Find the ideal vacuum cleaner for your appliance Hotpoint and Indesit washing machines models. Safety Council, a registered charity in England and Wales ( no days. Recall information as of the Electrical Safety First 's privacy policy great deals on tumble... Six weeks, then rented accommodation for 14 months reported the problems we found with these dryers. Machines entering the second-hand market chefs, Hoover kitchen Appliances utilise innovation to complement even the most model! Safety Council, a registered charity in England and Wales ( no off!